What is the refund policy on preorders? Canoo Support May 17, 2021 13:25 Updated All preorder deposits are fully refundable. To initiate a refund simply email firstname.lastname@example.org Refunds can take a minimum of 10 business days to complete. Related articles What is the latest date I can initiate a refund? I do not live in the US, can I preorder the Pickup Truck? How much will the Pickup Truck cost? How does payment work? How does preordering work? Comments 0 comments Article is closed for comments.